Toyota Entune Forum

iPhone X connection problems
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Author:  richierichlv [ Fri Nov 10, 2017 2:46 pm ]
Post subject:  iPhone X connection problems

I just upgraded to the new iPhone X and have found that it will not connect to my 2013 Prius through the Entune app. I am able to connect the bluetooth to use the phone, but nothing else will work that requires the Entune app. Please HELP

Author:  Jenrayac [ Tue Nov 14, 2017 1:58 am ]
Post subject:  Re: iPhone X connection problems

I’m having the same issue. I called Entune support tonight and they basically said “we don’t know, talk to the dealer” :(

Author:  bradshell [ Tue Nov 14, 2017 5:54 pm ]
Post subject:  Re: iPhone X connection problems

Same issue with 2018 4 runner.

Author:  pablokent [ Sat Nov 25, 2017 4:37 pm ]
Post subject:  Re: iPhone X connection problems

Might not just be the iPhone X. Entune will not connect for me anymore with my iPhone 6. Happened overnight. I've tried everything I can think of. Possibly, one of Apple's updates killed something. The Entune iOS app hasn't been update for while, but that could have been the problem, too.

Author:  Jacobshamis [ Fri Dec 15, 2017 12:57 pm ]
Post subject:  Re: iPhone X connection problems

Same problem with iPhone 7 after update to iOS 11.2.
Called Toyota and they asked me to check the Software version on the car. (Under setting, software update).
Version i have is 1000 and the Toyota rep said it should be updated to 1003 which is a dealer update.
Went to the dealer and they couldn’t figure it out!
Asked me to come again when their lead tech guy will be at work. :oops:

This is surely not the experience I expected. Why won’t they just go with the rest of the industry and enable apple car play!

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